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air conditioning Service & repairs​

5 Years Labour Warranty
100% CUSTOMER SATISFACTION
HQ Services Van
100% CUSTOMER SATISFACTION

5 Years Labour Warranty

#1 BEST LOCAL SERVICE

    AC Service Cost

    Keep Your System Healthy & Ready For This Summer

    Our maintenance AC Service includes:

    • Cleaning filters
    • Cleaning out drain lines
    • Checking refrigerant pressures
    • Checking zoned areas (ducted only)
    • Checking to see if the duct is all in place (ducted only)
    Was $199

    Air Conditioner Service

    Now $149 /excl. GST
    Was $199

    Air Conditioner Repair
    Diagnostic

    Now $149 /excl. GST

    AC Repair (Fault Diagnostic) Cost

    Has Your Unit Stopped Working?

    Have you landed on this page because you have an issue with your air conditioning unit? Not to worry! Our local technicians are here to help.

    Our AC Repair service includes:

    • Fast fault diagnostic
    • Fast parts replacement
    • 100% customer satisfaction

    Our Maintenance AC Service

    The last thing you need is a poorly maintained air conditioning unit that is going to fail when you need it most during the hot seasons.

    Rather than forking out big money on repair bills, and if you’re short on time or experience, we can lend you a hand with our professional air conditioning service and keep your system running smoothly all year round so that you don’t have to worry about these problems.

    Keeping your spit system or ducted air conditioning system maintained will ensure you maximise the unit life expectancy.

    What Parts Need to be Serviced?

    For an air conditioner to operate efficiently, the system relies on various parts that need to be kept maintained such air filters, coils and fins. These parts require regular service every 1 – 3 months depending on the usage or even sooner if an air conditioning system is used on almost a daily basis.

    With our busy day-to-day schedule’s HQ Services understand that sometimes these maintenance checks are quickly forgotten. That’s why we like to offer our valued customers a regular maintenance schedule to ensure you have one less thing to worry about.

    5 Easy Steps to Clean Your Air Conditioner Filter

    The air conditioning filter is one of the most important parts that need to be kept clean or routinely replaced to ensure its operational efficiency. When an air filter becomes clogged with dust, dirt or grime the systems performance begins to decrease which can lead to more problems and even higher energy consumption costs, typically 5% – 15% more.

    01

    Locate the Filter

    Locate your return ducted and air grill frame and undo the thumb screw or sliding clip which is holding it in place.

    02

    Open the Filter Frame

    Carefully swing open the frame towards you and let it hang.

    03

    Slide out the Filter

    Carefully swing open the frame towards you and let it hang.

    04

    Wash & Dry the Filter

    Wash the filter in warm water. Allow the filter to completely dry in the sun. Touch areas of the filter to ensure it’s completely dry.

    05

    Reinstall the Filter

    Carefully slide the filter back into the air grill and swing the frame closed with it’s secure screw or sliding clip.

    01

    Power Off & Lift the Cover

    Make sure the power has been turned off. Lift the cover on the front of the unit and carefully pull out the filter.

    02

    Check for Damage

    Check the filter for any signs of damage such as tears or gaps in the mesh. If there is excessive damage it will need to be replaced.

    03

    Wash the Filter

    Fill a sink or tub up with warm water and submerge the filter. Move it around to dislodge any dust and debris caught in the mesh. Change the water then submerge the filter and allow it to soak for 5 minutes. 

    04

    Dry the Filter

    Allow the filter to completely dry in the sun. Touch areas of the filter to ensure it’s completely dry.

    05

    Reinstall the Filter

    Carefully slide the filter back into place and close the cover.

    Common Faults We Detect & Repair

    First, if you suspect your air conditioning unit is not operating like it normally does, we highly recommend you stop using the unit until a qualified technician can properly diagnose the issue.

    Common faults include:
    • Air conditioner not blowing out cool air like it used too
    • Air conditioner not blowing our hot air like it used too
    • You notice abnormal leaking from your unit
    • There is an unusual smell when the air conditioner is running
    • There is a system error displayed on your panel
    • There is no power on your panel to turn on your unit.
    Air Conditioner Technician Servicing Unit
    Online, phone or live chat

    Booking Process

    Our booking process is fast and easy in many ways!

    HQ Service Technician

    01

    Contact us via our online form, live chat or simply pick up the phone and have a chat with us.

    02

    We'll gather some details about your enquiry and book in your service with the right technician.

    03

    Our technicians will visit you ensure you're 100% satisfied with their work from start to finish.

    Brands We Can Repair

    Our licensed and highly experienced air conditioning technicians have repaired thousands of units in the past and are familiar with all brands, even those we do not advertise on our website for sale. This is because our technicians have the proper tools to diagnose just about any issue with your particular air conditioning unit and have the knowledge to repair the fault discovered.

    If you don’t see your particular brand listed, we can repair that too, so don’t hesitate to give us a call.

    Types of Systems We Can Fix

    Our licensed and highly experienced air conditioning technicians have repaired thousands of units in the past and are familiar with all brands, even those we do not advertise on our website for sale. This is because our technicians have the proper tools to diagnose just about any issue with your particular air conditioning unit and have the knowledge to repair the fault discovered.

    Common brands we repair:

    • Split System Air Conditioners
    • Residential Ducted Air Conditioners
    • Commercial Ducted Air Conditioners
    • Central Air Conditioners
    • VRV or VRF (Multi-Split Air Conditioners)
    • Split Head Air Conditioners

    Parts We Use to Repair Your Unit

    Our first go-to is to source you original branded parts for your air conditioning unit to ensure your unit operates at its original maximum potential. Our technicians will always advise you on the parts that we have available to ensure you are happy with the options (if there are multiple) and the price for supply and repair. We endeavor to work with a full transparency policy to guarantee you are left with a positive air conditioning repair experience with HQ Services.